During last 6 months every time we came here we had great experiences, from great stylish grooming to simple purchases... here and there (each time over $200)!!! Today we entered the store and a wonderful lady welcomed us but when we went to the cashier to ask about booking a grooming and buying few stuff for our puppy, we experienced the worst customer experience ever. I don’t know her name but she was very rude, impolite and negative when she was talking to us. It takes only one negative experience to change your mind about such a store and Dog Market is losing more customers if they accept this type if behavior. Now we should find another place soon before our next grooming!!!read more
My husband and I are getting our first rescue puppy and were committed to getting all of his things online, till we... entered The Dog Market.
We checked out a couple different stores and were trying to do a lot of research so we were well prepared for our little guy 🐶. It is extremely important to us that we use the best quality products and food for our pup.
We were BLOWN away by the service and knowledge at The Dog Market. Trisha helped us out when we walked in, I think we were in the store for almost 2 hours lol and bought everything from crate, beds, food, treats, and toys. We never felt pressured to purchase anything during our time there, they even recommended that we go home and think about a few of the purchases, but we were so excited that we ended up getting everything.
We left so happy knowing that our new pup is going to be very well taken care of. I HIGHLY recommend The Dog Market to any new fur baby parents or ones of many years. Happy to do a review on all the products we purchased once our pup arrives 😁
Thank you to The Dog Market for all your help, we will see you soon!!read more
Disappointed customer. I bought some dog treats and asked for a high-protein cat food that was not in pate form. They... gave me expensive cans of cat food that are in pate form and refused me a refund. I will buy my baked dog treats at pet value after I use this credit. You kept nine dollars but lost a customer and got a negative review. Good business.read more
Kristina is the best groomer I’ve found in “The Beaches”. (Not surprisingly, there is an unusual number of... dog-focussed retailers and services in this part of town.) My two Australian Labradoodles, Tilly and Luna, are comfortable with Kristina, and she truly listens to her clients.
Note: This is not the store you go to for the best prices on pet supplies.)read more
This store is great! Lots of interesting and very good quality items for your pets. Knowledgeable staff who can... actually answer your questions about the items that they sell, which is a wonderful thing these days. Plus, my dog Dante loves his Bowser bed!read more
After relocating from Calgary six months ago, it's taken us a while to find our new "spots." As soon as we took Poppy... there for a grooming (on the recommendation of another dog owner in our neighbourhood), we knew we'd officially found our new groomers. They did an amazing job for a great price, and the best part: they seem to be as in love with Poppy as we are. She's always happy and excited to be there, and is never in a MOOD afterwards (as she sometimes has been elsewhere).
Excellent grooming, great service and awesome people!read more
Very helpful and knowledgeable staff!
Finally found a harness and a few outfits for my new pup!! I looked at other... retailers but couldn’t find anything that would fit. The staff even said they’d contact us when they received new outfits for the winter ❄️
I highly recommend you stop in, I’m not gonna waste any more time shopping somewhere else.
Thanks again for the help! 😃read more
First experience was great. Everyone was well informed. However second time I brought my two dogs in, it took 4 hours... and I've never had to wait that long as well as after the 4 hours my pup still had mats in her ears.read more
I got my puppy’s cake preordered from the dog market located at the beaches and it was a very easy process. The... payment was sent through etransfer the day of and they told me a date for pick-up which is generally 2-3 days after your order. They had three cake flavours: liver, banana, and peanut butter from what I can remember. I got my dog the liver cake but I’m sure she would’ve loved the peanut butter a lot better. They don’t really have many options as for cake toppings/icing colours and decorations but it was still made well.
The staff were so amazing and sweet. They were really helpful and made my baby feel special on her birthday. We bought her a cute little birthday bandana and a birthday hat that isn’t shown in the pictures below. They have a lot of birthday clothing for your pups and just a lot of clothing in general and a HUGE variety of collars and pupp accessories there for a very affordable price.
It’s one of my top pupp shops and I’m definitely going to come back on my puppy’s next birthday!read more
This place is truly the best place to bring your dog for grooming. The staff are so friendly and welcoming that my dog... loves it there. They always do such a great job grooming him that I don’t mind the travel from Scarborough to bring him there. I wouldn’t bring him anywhere else! If you haven’t been to the dog market then you definitely need to do yourself and your pet a favour and check this place out. ❤️😊read more
Read the magazine reviews and online blogs about this store. Not sure why the major praise. Nothing special. If it’s... to make yourself feel good to buy from a boutique otherwise nothing more than a pet store.read more
I recommend Dog Market so highly - I've been talking my dogs there for a haircut for years, and they are so wonderful... with them every single time. Even my reluctant terrier comes out happy and I always feel like the owner treats every dog as if it was her own. They also have a great selection of harnesses and toys, and happily help make fittings and recommendations!read more
I have had great customer service when I've been there, for the most part. The store is well organized and stocked but... do your research on prices of products before you purchase there. Some products are competitively priced but others are outrageously overpriced. One product, in particular, was more than double the price of both Amazon and the manufacturer"s website (even taking into account the currency conversion).
I like to support local stores and I'm willing to pay a premium for an in-person experience but I can't justify $90 for an item that can be purchased for $40-$50 elsewhere. I will continue to go there but I will have smartphone in hand to price check before making a purchasing decision in future.read more
We took our dog here for grooming and we are absolutely amazed . She is a nervous dog and doesn't like to have anything... done but they said she was fine. She was pretty scruffy going in but now she is so beautiful . This was our first visit but not our last.read more
Love this place. The staff are extremely helpful, kind and caring. I've bought my boys birthday cake here the past two... years and he absolutely loves it. I don't plan to get him cakes anywhere else. Ever. I know I can trust their great ingredients.. even for sensitive tummies and certain allergies - I know I don't have to worry with their baked goods (cakes, cookies, and peanut butter cups).read more